Open the calendar
CRM > Calendars > Meeting Calendars, then the pencil on the calendar.
CRM› Calendars› Meeting CalendarsAvailability: your weekly hours
Tick each day you work and set the hours. Use + to add a second block (say 8 to 12 and 1 to 5 for a lunch break). Check the time zone at the top.
Date specific hours
For a one-off change (a late night, a short Friday), click Add date specific hours. It needs recurring meetings turned off.
Booking rules: length and start times
Meeting duration is how long it lasts. Meeting interval is how often a time is offered (every 30 minutes, every hour). Add another duration lets the customer choose, say, 30 or 60 minutes.
Booking rules: notice, range and buffers
Minimum scheduling notice stops last-minute bookings. Date range sets how far ahead people can book. Pre and post buffer leave gaps around each booking. Max bookings per day and per slot cap your load.
Trades starting pointDuration 60 min, interval 60 min, notice 1 day, range 30 days, post buffer 30 min, max 6 per dayClinic starting pointDuration 45 min, interval 15 min, notice 2 hours, range 60 days, post buffer 15 minSave and test
Click Save changes, then open the booking link in a private window to check the times look right.
Customers only see times you can actually do.
Next up
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Add buffer time and minimum notice to bookings
Leave travel or clean-up time between jobs, and stop last-minute bookings.
- 1Open the calendar
- 2Availability
- 3Booking rules
Block out holidays and days off
Stop bookings on public holidays, leave days or a long lunch.
- 1Open the calendar view
- 2Choose Blocked off time
- 3Whole closures
Customers say there are no times to book
Find out why a calendar shows nothing, and fix it.
- 1Open Meeting Calendars
- 2Check it's active
- 3Run Troubleshoot calendar
Which calendar do I need? Every type explained
Personal, round robin, class, collective, event calendar, service booking, rentals or Events. Pick in 30 seconds.
- 1Where they live
- 2Personal booking: just you
- 3Round robin: share the work
