Make the form
Build a form in Sites > Forms with the questions you need. Use custom fields so answers save on the contact.
Sites› FormsQuestions worth asking
Keep it short. Three or four questions at most.
QuestionsAddress of the job What do you need help with? Anything we should know before we arrive? Photo of the problem (optional)Attach it to the calendar
Edit the calendar, open Advanced settings > Form & confirmation, and pick your form.
CRM› Calendars› Meeting CalendarsPhotos
Add a file upload field to the form so people can send a photo of the job.
When it's done
Every booking arrives with the details you need.
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